Effective Date: 11/1/25

At FreeForm Chiropractic, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, communicate with us, or receive care at one of our clinics.


1. Information We Collect

We collect personal information that helps us deliver exceptional chiropractic and wellness care, improve our services, and communicate with you effectively. The types of information we may collect include:

  • Contact Information: Name, email address, mailing address, and phone number (including mobile number).

  • Health and Treatment Information: Details provided for chiropractic care, health history, or treatment preferences (subject to HIPAA protections).

  • Appointment and Transaction Data: Dates, services rendered, payment method, insurance details, and billing information.

  • Digital Information: IP address, device type, browser type, cookies, and analytics data to improve site performance.

  • Marketing and Communication Preferences: Consent records for SMS, email, and promotional communications.

We collect this data when you:

  • Submit a form on our website or social media pages;

  • Schedule or attend an appointment;

  • Sign up for text messages, newsletters, or promotional offers;

  • Interact with our marketing campaigns or social media;

  • Engage with one of our FreeForm Chiropractic franchise locations.


2. How We Use Your Information

We use your information to provide care, communicate effectively, and enhance your experience. Specifically, we may use your information to:

  • Schedule and confirm appointments;

  • Send appointment reminders and health-related updates;

  • Deliver promotional offers, wellness tips, and clinic updates (if you’ve opted in);

  • Process payments, insurance claims, or patient files;

  • Improve our website, services, and communications through analytics;

  • Respond to questions, feedback, or support requests;

  • Comply with applicable laws, regulations, and professional obligations.


3. SMS / Text Messaging Communications

By providing your mobile phone number and opting in, you consent to receive recurring automated and/or manual SMS or MMS messages from FreeForm Chiropractic and our service providers. These may include:

  • Appointment reminders, confirmations, and updates;

  • Health and wellness information;

  • Special promotions or limited-time offers (if you opt in to marketing messages).

You can opt out at any time by replying STOP to any message.
To receive assistance, reply HELP or contact us at [Insert contact email].
Message frequency may vary. Message and data rates may apply.

Your consent to receive SMS messages is not a condition of purchase or treatment.


4. Third-Party Sharing and Service Providers

We do not sell your personal information.
However, we may share limited data with trusted third parties who help us operate our business or communicate with you, including:

  • SMS and communication platforms (e.g., Twilio) for secure messaging;

  • Appointment scheduling and EHR software to manage care;

  • Payment processors and billing providers;

  • Analytics and marketing service providers to improve site experience;

  • Insurance, legal, or regulatory entities when required by law.

All third-party vendors are bound by confidentiality agreements and are only permitted to use your information for the services they provide to FreeForm Chiropractic.


5. Your Rights and Choices

You have full control over how we use your information. You may:

  • Opt out of SMS or email marketing communications at any time;

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or outdated information;

  • Request deletion of your personal information, subject to legal or medical recordkeeping obligations;

  • Withdraw consent for future communications;

  • Request portability of your data, where applicable.

For California Residents (CCPA)

California residents have the right to:

  • Request information about data collected, used, or shared;

  • Request deletion of personal information;

  • Opt out of data sharing or sale (we do not sell data);

  • Exercise rights without discrimination.

For Canadian Residents (PIPEDA)

Residents of Canada may request access to and correction of personal information held by FreeForm Chiropractic in accordance with PIPEDA.

For European Residents (GDPR)

If you are in the EEA or UK, you have rights to access, rectify, erase, and restrict processing of your personal data and to lodge a complaint with your supervisory authority.

To exercise your rights, contact us at:
[email protected]


6. Data Retention and Security

We retain personal information only as long as necessary to provide services, comply with legal obligations, and maintain accurate patient records.

We use industry-standard safeguards to protect your information, including:

  • Data encryption in transit and at rest;

  • Secure access controls and authentication;

  • Regular audits and system monitoring.

No system is 100% secure, but we take all reasonable measures to prevent unauthorized access, use, or disclosure.


7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, track usage patterns, and deliver relevant content. You can manage or disable cookies through your browser settings.


8. Children’s Privacy

Our website and services are intended for adults and not directed toward children under 13. We do not knowingly collect information from children without parental consent. If we learn we’ve collected data from a child under 13, we will promptly delete it.


9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” If changes are significant, we may notify you via email or a website notice.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

FreeForm Chiropractic
Attn: Privacy Officer
9453 N Beach St,
Fort Worth, TX 76244

🌐 www.freeformchiropractic.com


Compliance Statement

This Privacy Policy complies with:

  • Telephone Consumer Protection Act (TCPA)

  • California Consumer Privacy Act (CCPA)

  • General Data Protection Regulation (GDPR)

  • Personal Information Protection and Electronic Documents Act (PIPEDA)

  • HIPAA standards (for chiropractic patient data handling)


Our Promise

At FreeForm Chiropractic, we set the Gold Standard of Chiropractic Care—and that includes your privacy.

We are committed to helping people Live Life Free while ensuring your information is handled with the highest level of integrity and security.

Contact us media
Accessibility: If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact our Accessibility Manager at 214-884-9388.
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